Most system change requests show up too early as a proposed fix.
Someone wants a new field. Someone wants a dashboard. Someone wants automation. Someone wants to replace the tool.
The problem is that those requests often arrive before anyone has clearly defined what is going wrong, who is affected, and why the issue matters to the business.
The Systems Discovery Starter Kit gives you a practical way to do that work without turning discovery into a heavy process.
This kit is designed for people who sit between business problems and system changes, especially business analysts, product owners, project managers, Rev Ops practitioners, consultants, and operations leaders.
Inside, you will get a small set of practical artifacts you can use to run better conversations, write clearer problem statements, filter incoming requests, and define the minimum discovery work needed before making a change.
What’s included:
- Quick Start Guide
- Systems Discovery Loop Guide
- Systems Discovery Interview Guide
- Problem Definition Worksheet
- Systems Change Filter Card
- Systems Discovery Plan
Who it’s for
This kit is a good fit for you if you are:
- a business analyst trying to clarify the real problem before writing requirements
- a product owner or product manager working on internal systems and workflow problems
- an operations or RevOps leader trying to make better decisions about tools and process changes
- or a consultant who keeps getting asked to “fix the system” when the problem is still fuzzy.
What this kit helps you do
- Run better discovery conversations.
- Capture real examples instead of vague complaints.
- Turn solution requests into clear problem statements.
- Filter requests before saying yes.
- Avoid moving too fast on the wrong fix.