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Kent McDonald

KBPUpdate April 19, 2017

Photo Credit: https://unsplash.com/@punttim I’ve noted previously that business analysis and product management are similar activities that exist in different contexts. Business analysis (as described by IIBA) tends to be used in internal product settings whereas product management tends to be used external product settings. The two practices use different techniques. Business analysis makes much greater …

Read moreKBPUpdate April 19, 2017

Collaborative Modeling

What Is Collaborative Modeling Collaborative modeling refers to the use of well-known requirements analysis and modeling techniques in a collaborative fashion to build and maintain a shared understanding of the problem space and the potential solution. The main premise is that requirements models, which have long been viewed as documentation techniques, can also be put …

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KBP Update April 12, 2017

Photo Credit: https://unsplash.com/@benchaccounting Last week we took a look at some things you could do to start work on a product. Once you’ve established a good rapport with your key sponsor and built a shared understanding with your team, you’re going to want to know more about the people who are going to use your …

Read moreKBP Update April 12, 2017

User Modeling

Following is a slightly edited excerpt from Beyond Requirements: Analysis in an Agile Mindset What It Is A user is anyone who receives value from a product. Users include people who directly interact with the product as well as those who do not directly interact with the product but receive some value from it. User …

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KBPUpdate April 5, 2017

Photo Credit: https://unsplash.com/@matthewhenry In the past few KBPUpdates I explored various product ownership models that exist in the wild. Starting with this issue, I wanted to explore what it looks like to be a product person working on an internal product. This issue takes a look at getting started on an internal product. I share …

Read moreKBPUpdate April 5, 2017

How Product Owners start work on an Internal Product

Imagine this scenario… The Director of Sales Operations (the Director) just asked you to implement a new system to support the sales bonus program. The Director started the effort and identified key aspects of the program, but realized she can’t pay the proper amount of time to the implementation. She has asked you to take …

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Books for Product People

If you are a product manager, product owner, or business analyst, you’ll find this list of books helpful. I know I have. User Story Mapping: Discover The Whole Story, Build the Right Product by Jeff Patton and Peter Economyhttps://bookshop.org/widgets.jsNot only is this book a great resource for Story Mapping, but it provides a meaningful description …

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KBPUpdate March 15, 2017

Photo Credit: Martin Erickson http://www.mindtheproduct.com/2011/10/what-exactly-is-a-product-manager/ I’m back home after a week in India speaking at Agile India 2017. While there I had some great conversations about various roles in product development, especially those that play some part in determining the right thing to deliver. That inspired the theme for this issue of the KBPUpdate – …

Read moreKBPUpdate March 15, 2017

Product People

A recent series of blog posts on KBP.media described different product ownership models. It occurred to me that I made a big assumption throughout the entire series – that everyone reading it was familiar with the roles that I mentioned. I also realized that I left out a role quite prevalent in digital product development …

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KBPUpdate March 1, 2017

Photo Credit: https://unsplash.com/@dnevozhai Welcome to another edition of the KBP Update. This week I’m getting some things wrapped up before I head to Bangaluru next week to speak at AgileIndia 2017. I’m presenting three sessions there:Agile Leadership: Accelerating Business AgilityI’m honored to co present this full day workshop with Niel Nickolaisen and Todd Little. We’re …

Read moreKBPUpdate March 1, 2017

KBP Update February 22, 2017

Photo Credit: https://unsplash.com/@jdsimcoe “Ask the right questions!” is advice that product people, especially business analysts, get quite often. I know because I’ve been known to hand out that advice quite frequently myself. Except no one seems to follow that rallying cry with any helpful information such as what the right questions might be. I know… …

Read moreKBP Update February 22, 2017

Socratic Questioning

What Is Socratic Questioning Socratic questioning is a dialog structured by a series of questions intended to draw out answers. First establish a thesis of what your stakeholder thinks their need is (usually expressed as a solution). Then engage in a dialog structured as a series of questions in an attempt to refute or disprove …

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KBPUpdate February 15, 2017

Photo Credit: https://unsplash.com/@punttim In this week’s newsletter, we take a look at the fourth product ownership model – one that includes a product manager, product owner and business analyst. As I mentioned in the post that described it, this is a variation on a couple of other product ownership models that separate the responsibility for …

Read moreKBPUpdate February 15, 2017

Product Ownership Model 4: Product Manager, Product Owner, and Business Analyst

Description In this model, product responsibilities are split between three or more roles: a product manager and a product owner in the business and one or more business analysts who report up through IT. This model seems to have some inefficiencies in it, however it is quite common, especially in internal product settings. Typically the …

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Product Ownership Model 2 – Product Manager and Product Owner

Description In this model, product responsibilities are split between two people both from the business area. One person is the Product Manager and focuses on market/customer concerns (more strategic, more external) and another person spends the majority of their time with the delivery team, so they are more product and development focused. (more tactical, more …

Read moreProduct Ownership Model 2 – Product Manager and Product Owner
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