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Kent McDonald

How agile business analysts discover outcomes

This is the third in a series of posts that take a look at the agile business analyst in terms of Laura Brandenburg’s 8 step business analysis process which serves as the foundation for Bridging the Gap’s BA Essentials Master Class. Go to The characteristics of an agile business analyst for an introduction to this …

Read moreHow agile business analysts discover outcomes

How agile business analysts get oriented on new projects

This is the second in a series of posts that take a look at the agile business analyst in terms of Laura Brandenburg’s 8 step business analysis process which serves as the foundation for Bridging the Gap’s BA Essentials Master Class. (Note: KBPMedia is an affiliate of Bridging The Gap. When you purchase something from …

Read moreHow agile business analysts get oriented on new projects

Technique Briefs

In the spirit of just-in-time resources, here’s a collection of the simple, yet powerful, techniques that you can use to be a more effective product person.

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What are the characteristics of an agile business analyst?

You are not an agile business analyst just because you have a working knowledge of Scrum, you are able to write user stories, or because you got a certification. You are an agile business analyst when you focus on outcomes over outputs, use short feedback cycles and adjust when and to what extent you use …

Read moreWhat are the characteristics of an agile business analyst?

How To Improve Your Business Analysis Skills

Business analysis skills are helpful for any product person, even if you aren’t in an actual business analyst role. The ability to facilitate discussions; elicit information from customers, stakeholders, and users; and analyze that information to make decisions are critical to successful product work. We’ve established an affiliate relationship with Bridging the Gap, a leading …

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Context Diagram

What is a context diagram A model that shows how your product interacts with outside people, organizations, and/or systems. The context diagram helps you to identify the interfaces you need to account for, helps you to identify scope, identify potential stakeholders, and build a better understanding of the context in which you are working. The …

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Process Models

What is a process model? A process model describes the flow of work or activities, usually in a graphic format, that contribute to accomplishing a specific goal. Process models are typically used to represent and analyze a series of activities that occur repeatedly and on a regular basis. Process models can be used to model …

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What product owners need to know about business analysis

I suspect you didn’t start your career with the goal to be a product owner. You may have started as a developer, a subject matter expert from a business unit, or a business analyst. Regardless of your background, once you start product ownership, you need to practice three habits to be an effective product owner: …

Read moreWhat product owners need to know about business analysis

Usability Testing Lessons Learned

As I write this, I’m flying home from the Agile2018 conference in San Diego produced by Agile Alliance. I curate content for Agile Alliance and act as the product owner for the organization’s website so I end up doing a variety of things at the conference. A few months back we ran some surveys to …

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How to say no without getting fired

I was talking with a group of product owners the other day and mentioned that one of the hallmarks of good product people is they know how to say “no” often, without getting fired. I couldn’t get away with making a statement like that without explaining how you could actually do that. Fair enough. Here’s …

Read moreHow to say no without getting fired

Attending INDUSTRY: The Product Conference

Now that summer is upon us in the northern hemisphere and we’re halfway through the year, it’s a good time to stop for a moment and think about what you can do to advance your career in the rest of 2018. I’ve always found attending conferences to be particularly helpful. They expose you to new …

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What product people need to know about backlog refinement

If you’re a product owner, product manager, or business analyst you no doubt know that you need to manage your team’s product backlog. Yet it’s likely that depending on who you ask there could be different views of what exactly that means, who all is involved in carrying it out, and even the specific name …

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Understanding Discovery

Up until recently, the focus of the agile community has been (rightfully so) on development and delivery activities. After all, the Agile Manifesto was written by 17 people who were trying to address issues that software development teams face. However, several of those problems arise because the teams don’t have a clear idea of what …

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Have You Heard Enough About GDPR Yet?

I know I have. My email inbox has been visited on a daily basis with emails talking about updated privacy policies and consent to continue receiving emails. I’ve also contributed to that flood of emails as I work on GDPR compliance for a non-profit organization. On the whole, I think it’s a good thing. It’s …

Read moreHave You Heard Enough About GDPR Yet?

How to understand product roles and responsibilities

It seems as though in every discussion about product people I‘m involved with, the discussion inevitably turns to the topic of roles and responsibilities. People get hung up on what role does X and why role Y does not appear on the org chart. Organizations have a tendency to define specific roles differently, sometimes following …

Read moreHow to understand product roles and responsibilities
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