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Kent McDonald

Discovery Sessions: Start an initiative off right

What are discovery sessions If you’ve been reading InsideProduct for a while, you’ve probably picked up by now that I focus on solving the right problem and ignore everything else.  I’ve found that one, or a small series of, discovery sessions is an excellent way to identify what that problem is and also understand the …

Read moreDiscovery Sessions: Start an initiative off right

A product person’s guide to working with SMEs

The term stakeholders is often used to categorize everyone that a team works with who is not explicitly a customer or a user of their product. There are a lot of different types of stakeholders that have different interactions with your team. One of the more important types of stakeholders is the Subject Matter Expert …

Read moreA product person’s guide to working with SMEs

Build Measure Learn

The Build-Measure-Learn loop is a concept coined by Eric Ries in The Lean Startup (Affiliate link) to capture the feedback loop startups use to convert ideas into products. The Build-Measure-Learn loop is an application of the Plan-Do-Study- Act (PDSA) cycle, originally created by Walter Shewhart and advocated by W. Edwards Deming. Organizations have used the …

Read moreBuild Measure Learn

7 Things product people need to know about agile

Agile has reached, and frankly blazed past buzzword stage. It’s no longer new (the term being applied to software development over 2 decades ago). And there are a lot of different perspectives about what agile is, and isn’t. There’s also a lot of myths and misconceptions about agile practices and techniques. Here’s my attempt to …

Read more7 Things product people need to know about agile

How to use outcomes to decide how to deliver a solution

Last week I shared a way you can head off bad ideas at the pass. Yes, I know most of you are rarely involved in discussions that early. I can hear you know reading that last post and saying “that’s great Kent, but I’m never in that situation! What do I do when I get …

Read moreHow to use outcomes to decide how to deliver a solution

How to decide what to do using outcomes

I know…. I talk a lot about the importance of maximum outcomes with minimum output. And I realize it’s one thing to talk about focusing on outcomes. It’s another thing entirely to actually put that idea into practice. So the next couple of weeks I’m going to take a look at how you can put …

Read moreHow to decide what to do using outcomes

What is an agile business analyst

Following is an excerpt from How To Be An Agile Business Analyst, a book that explores how to apply your business analysis skills in an agile manner so that your team solves the right problems with the right solutions. Get the book now to uncover ways to add value to your organization, make your team …

Read moreWhat is an agile business analyst

How do you deal with testing issues in a sprint?

I frequently discuss how to make sure that you’re building the right thing. It’s equally important to make sure that you build the right thing right. How you incorporate testing into the product development process has a big part to play in that. Here’s a description of how my current team approaches testing and dealing …

Read moreHow do you deal with testing issues in a sprint?

How to structure your product team

One thing that people who do product development constantly try to figure out is how to organize to deliver product. There is no one right way to organize the people who are doing product development, but it doesn’t stop teams from looking for that silver bullet product team structure. I’ve written about how product people …

Read moreHow to structure your product team

What is a technical product manager?

I’m taking a short break from reading through some… uniquely crafted…. stored procedures to write this post. I mention the code archeology because it plays into the topic of the technical product manager role. This current gig has reminded me how much I enjoy digging into the data and business logic required to properly address …

Read moreWhat is a technical product manager?

Should agile adoption be top down?

I recently declared that agile transformations aren’t the answer for product development, so why am I exploring who in the organization should instigate an agile adoption? Because there are people in internal product situations who are still in the midst of an agile transformation or are staring down the barrel of another agile transformation (the …

Read moreShould agile adoption be top down?

How do you keep product owners engaged?

Wait… what? That seems like an odd question to ask on a site for product people, after all some of the people reading this are product owners and the fact you are reading this is a pretty good indication that you are probably engaged. Stick with me for a second…. Product Ownership in Internal Products …

Read moreHow do you keep product owners engaged?

An example of backlog refinement for an internal product

I’m back from Nashville having made it through four days of sun, rain, and country music pretty much no worse for wear (apart from a fouled up sleep pattern that’s slowly getting back to normal). I got the opportunity to get a behind the scenes view of recorded music when I toured Zac Brown’s Southern …

Read moreAn example of backlog refinement for an internal product

How do you identify your product?

A recent conversation on the Agile Iowa slack group inspired the post for this week. The question basically came down to how do you identify your product for the purposes of which team will own it and who the product owner should be. For small products that you sell, this question is easy. It starts …

Read moreHow do you identify your product?

How do you improve business processes as part of a digital transformation?

When you work in an internal product setting, you’ll often get the opportunity to revisit existing business processes and look for ways to make them more effective. This usually involves finding ways to improve the interactions your customers have with those processes and automating some or all of the process. Some times that work is …

Read moreHow do you improve business processes as part of a digital transformation?
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