Beyond the BA Role: Charting a Path to Product Ownership
This session explores the perspective and skills necessary to successfully move from business analysis to product ownership.
Just in time resources for internal products
I write about and practice software product management in a variety of industries including retail, fintech, agriculture, financial services, health insurance, nonprofit, and automotive. I practice my craft with a variety of product teams and provide just-in-time resources for product people at insideproduct.co. When not writing or product managing, I’m #ubersherpa for my family, listen to jazz and podcasts (but not necessarily podcasts about jazz), and collect national parks.
This session explores the perspective and skills necessary to successfully move from business analysis to product ownership.
When I meet folks who work on internal products, I often ask “What product do you work on?” I’ve also used that question in workshops to get a feel for the backgrounds and experience of the participants. I frequently get puzzled looks in response to that question and thanks to some feedback from Adrian Reed, …
When I decided InsideProduct should focus on the trials and tribulations that come from working on internal products, I figured I should probably try to get into the heads of the people most directly affected. One group of those people are CIO’s those sometime members of the C- Suite who have struggled over the last …

A couple of weeks ago, I shared my favorite decision making guide – the decision filter. That tool is particularly helpful when you’re trying to decide what to build, and how to build it. It’s not so helpful when you’re deep in the throes of developing and delivering part of your solution and the crap …
Back in 2019, I was part of a team charged with rebuilding a pricing app for an agriscience company. We started our effort with a six week period of discovery sessions. Everyone on the team was new to the company and the industry, so those sessions helped us understand the business process, business rules, and …
In a perfect product world, you’d know the outcome you’re trying to reach, and you’d have a clear metric to guide your decisions to get there. At least that’s what countless product management articles would lead you to believe. Most of my experience has been in a not-so perfect product world – perhaps a big …
This talk introduces the product model, describes “product people” and explains the relevance for business analysts.
The business analyst title has an identity problem. If you ask 10 business analysts from 10 different companies you’re likely to get a few (up to 10) different descriptions of what they do on a day to day basis. You may hear things such as: Identifying business process changes Eliciting requirements for custom software development …

Over the course of my career, I’ve had the opportunity to work with several different teams. Through all of those experiences, I learned that there are no best practices, but there are a few techniques that I’ve found helpful in just about every situation to figure out the best way to work with any given …
A refinement board is a way for your team to visualize your backlog refinement workflow. It’s a specific form of Kanban board. The columns on the board represent the steps you follow to refine backlog items.

Last week I shared some tips for maintaining a manageable backlog, I made the following comment about describing “big” backlog items And ideally, you’d describe those items as problems to solve. Depending on your context, that may be easier said than done, which is a typic that deserves it’s own article (coming soon). As promised, …

Backlogs often get a bad rap because they become a dumping ground for an unorganized collection of things your product team could do. You can attempt to bring order to chaos by avoiding a long list. User Story Mapping is one attempt to organize backlog items that is helpful when you build out things to …

This week has been a bit hectic, so I thought I’d share a couple of potentially contrarian, and hopefully helpful, takes I posted on LinkedIn this week Both of these topics speak to common points of interaction amongst product teams. They are also practices that teams do in a certain way because they think that’s …

There are three aspects to product strategy. One you hear about quite a bit, the other two, not as much. All three are important for teams working on internal products. The first aspect is creating your product strategy. You hear about this quite a bit along with a healthy dose of frameworks and ad libs …
Starting off this week is a quote about problem solving often attributed to Albert Einstein, but may have come from the head of the Industrial Engineering department at Yale University: If I had only one hour to solve a problem, I would spend up to two-thirds of that hour in attempting to define what the …